Tech Domain – Terms & Conditions
Effective Date: [6/6/2022]
Last Updated: [01/07/2025]
Welcome to Tech Domain. By accessing or using our website, services, platform, or network of technicians, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.
These Terms apply to all users, clients, partners, contractors, and technicians who engage with Tech Domain in any capacity.
Introduction
Tech Domain (“we”, “us”, “our”) provides global field service solutions, connecting businesses with vetted, certified technicians. Our platform enables project posting, technician matching, job management, and support for IT, networking, AV, and related infrastructure services.
By using our services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.
Definitions
- Client: Any individual or organisation using the platform to post work orders or hire technicians.
- Technician/Contractor: Any individual or business registered on our platform to deliver field services.
- User: Any person accessing or using Tech Domain’s website or platform.
- Platform: The digital systems, tools, and software services owned and operated by Tech Domain.
Use of Services
You agree to use Tech Domain’s services only for lawful purposes and in accordance with these Terms.
You must not:
- Violate any applicable laws or regulations
- Use the platform for fraudulent or unauthorised purposes
- Interfere with the platform’s performance or security
- Post misleading, false, or harmful information
We reserve the right to suspend or terminate access to our platform at our discretion if misuse is detected.
Technician Responsibilities
All technicians and service providers registered with Tech Domain must:
- Maintain valid licenses, insurances, and certifications
- Deliver services in a professional, safe, and timely manner
- Use appropriate tools and safety equipment
- Represent Tech Domain with integrity at all times
- Accurately report work completion and submit required documentation
Non-compliance may result in suspension or removal from the Tech Domain platform
Client Responsibilities
Clients must:
- Provide accurate and complete work order details
- Ensure safe access to job sites
- Communicate expectations clearly and respectfully
- Pay invoices according to agreed payment terms
Tech Domain is not responsible for project delays caused by incomplete or inaccurate client input.
Payment Terms
- All work orders are subject to the pricing, payment schedule, and currency outlined during job creation or service agreement.
- Clients agree to pay all approved charges in accordance with the invoice terms (e.g., Net 15/30).
- Tech Domain may process technician payments after client approval or following automated approval timelines.
Late payments may result in service suspension and/or late fees.
Cancellations and Rescheduling
Work orders may be rescheduled or cancelled under the following terms:
- Clients must provide reasonable notice for cancellations
- Technicians must notify Tech Domain promptly if they cannot attend a scheduled job
- Cancellation fees may apply for late notice or no-shows
Tech Domain reserves the right to enforce cancellation policies at its discretion.
Liability and Disclaimers
Tech Domain provides a platform to connect clients with technicians but does not guarantee the outcome of any project. While we screen technicians for qualifications and professionalism:
- We are not liable for damages, losses, or delays caused by third-party service providers.
- We do not accept responsibility for client-provided equipment or environments.
- Users engage with our platform at their own risk.
To the maximum extent permitted by law, Tech Domain disclaims all warranties, express or implied.
Intellectual Property
All content on the Tech Domain website and platform, including logos, text, software, and graphics, is the property of Tech Domain or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, modify, or distribute any part of our content without written permission.
Confidentiality and Data Protection
- Users must not share confidential project, client, or technician information with unauthorised parties.
- We collect and process personal data in accordance with our [Privacy Policy].
- Users are responsible for keeping their login credentials secure.
Confidentiality and Data Protection
- Users must not share confidential project, client, or technician information with unauthorised parties.
- We collect and process personal data in accordance with our [Privacy Policy].
- Users are responsible for keeping their login credentials secure.
Governing Law
These Terms are governed by the laws of [Insert Governing Country], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Insert Jurisdiction]
Changes to These Terms
We may revise these Terms at any time by updating this page. Continued use of the platform constitutes acceptance of the revised Terms. Users are encouraged to review this page regularly.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
📧 info@techdomain.com
📞 +61 (02) 9158 3294
📍 14 St Mirren Avenue, North Kellyville, NSW, 2155, Australia.
By using Tech Domain’s services, you confirm that you have read, understood, and agree to abide by these Terms & Conditions.
